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... ibilities… Audit Coordination and Execution: Support in the coordination, preparation and execution of all Binder Partner and operational audits in line with the approved audit program. Ensure audits are completed within the designated timeframes and schedules and meet the quality standards. ...

... ibilities:Stay updated on industry regulations and market trendsDevelop and implement comprehensive risk monitoring plansMonitor company performance and budget adherenceEngage with stakeholders for risk oversight and strategy updatesProactive Risk Management:Review investigations and prevent ...

... ibilities Provide exceptional customer service to walk-in clients Handle office and sales administration tasks. Answer incoming calls and address queries. Support sales and operational functions as required. Schedule and manage client meetings. Resolve client inquiries in a professional manner. ...

... ibilities:•Draft all new customer communications. •Track and report on all existing customer touchpoints. •Audit and improve on the quality of all written touchpoints, ensuring that communications are clear, compliant and on-brand. •Create and manage the processes for new client communication ...

... ibility of the Quality Assurance Consultant is day-to-day measurement and analysis of call centre quality performance and customer service practices against established quality and service delivery criteria. Based on these finding recommendations for improvement are made. Some responsibilities ...